- Express delivery and free returns within 30 days
Complaint
Report a Damaged or Defective Item
At Scrubs Village LLC, we’re committed to delivering high-quality products. If your order arrives damaged or defective, please submit your complaint below with clear photos or a short video (up to 10 seconds) showing the issue.
Once your submission is reviewed and approved, we’ll take immediate action—this may include sending a replacement, issuing a refund, or providing store credit, based on your preference and eligibility.
For obvious defects, no physical return is required. Our goal is to resolve your concern quickly and hassle-free.